AI Disclosure

You are communicating with an AI assistant named Ava (or the name the agency configured). Ava is not a clinician, not a licensed caregiver, and not a person on a telephone in this version of the product.

Conversations may be stored and shared with the home care agency whose page you are on, so that agency can respond to your inquiry. Do not send Social Security numbers, payment card numbers, or detailed medical histories. If someone is in immediate danger, call 911 or your local emergency number.

Ava answers from knowledge the agency approved. She may be wrong, incomplete, or unable to book a time. She will not diagnose, invent a price, or confirm that a caregiver is available. A coordinator should confirm anything that matters before care starts.

Agencies can read the full transcript, score the inquiry, and export it to a system they control. Families who want a record should ask the agency.