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Integrations

Direct, webhook, CSV, or coming soon — labeled as they actually are.

Keep the AMS you already run. FrontLineLove is the intake layer in front of it. We will not pretend WellSky, AxisCare, or AlayaCare offered a public family-intake login.

Consultation booking

The calendar families actually book into

Ava only offers office-hour slots. When a family picks one, it lands here — not in a mystery spreadsheet. Download an .ics for Google Calendar or Outlook today. Two-way sync is labeled coming soon on purpose.

  • FrontLineLove calendar

    Native

    Office hours, booking in chat, reschedule, cancel, blocked times.

  • Google Calendar

    Coming soon

    Download an .ics today and open it in Google Calendar. Two-way sync is not live.

  • Outlook / Microsoft 365

    Coming soon

    Same .ics download. We will not fake a Microsoft login.

Family chat · booking

I can book a 30-minute phone consultation during office hours. Tuesday 10:00 a.m. or Wednesday 2:00 p.m. Pacific — which works?

Tuesday 10:00 a.m.

You’re booked. A coordinator will use the number you shared. Add it to Google Calendar or Outlook from the confirmation on the desk.

Sample conversation. Ava does not answer the telephone in this version.

AMS

WP

WellSky Personal Care

Webhook

Formerly ClearCare

Signed referral JSON or CSV. No public intake login.

A

AxisCare

Webhook

Same payload via webhook, Zapier, or CSV.

A

AlayaCare

Webhook

Inbound recipe or CSV. Not a two-way OAuth intake.

C

CareSmartz360

Webhook

Import as a new inquiry / client lead.

R

Rosemark

Webhook

Map onto referral / client via webhook or CSV.

A

Axxess

Webhook

No public family-intake OAuth. Webhook or CSV.

CE

CSV export

CSV export

Same field map as the webhook.

CRM

FC

FrontLineLove CRM

Native

Leads, pipeline, transcripts, consultations.

H

HubSpot

Webhook

Workflow webhook → Contact + Deal.

S

Salesforce

Webhook

Flow, web-to-lead, or middleware URL.

ZC

Zoho CRM

Webhook

Zoho webhook or Zoho Flow.

Automation

ZM

Zapier / Make

Webhook

Catch Hook. HMAC verified.

PS

Phone / SMS (Twilio)

Coming soon

Coordinators can tap Call or Text on the lead. Ava does not answer the phone yet.

ST

Slack / Teams

Coming soon

Hot leads already hit the dashboard. Chat apps are next.