Home care intake that works in California.

FrontLineLove is available to agencies licensed in California. You keep the Home Care Organization (HCO) credential with California Department of Social Services. We run the 24/7 website intake, the desk, and the visit record. We do not submit EVV to Sandata (CalEVV), and we do not enroll you in Medi-Cal.

Medicaid families mention

Medi-Cal

Typical EVV aggregator

Sandata (CalEVV)

Office timezone

Pacific

Typical license

Home Care Organization (HCO)

How it works here

Same product. California rules on the desk.

1. License the state
Check California in Settings. Add other states if you actually serve them. Ava will not claim coverage she was not given.
2. Screen families honestly
Statewide, or only the cities and ZIPs you list — Los Angeles, San Diego, San Jose are the metros most agencies start with. ZIP codes resolve to CA automatically.
3. Name the local programs
Most private agencies register as a Home Care Organization. IHSS is a county-administered public program — Ava must not claim the agency is IHSS. Medi-Cal HCBS / IHSS (separate public program) is what coordinators hear on the phone. Eligibility stays with your office.

What FrontLineLove does in California

Answers families 24/7 on your website in Pacific office hours for booking.
Screens city, state, and ZIP against your licensed list.
Records that a family mentioned Medi-Cal or Medi-Cal HCBS / IHSS (separate public program) — never invents eligibility.
Keeps visit documentation on the desk. Sandata (CalEVV) submission is not live.
Gives coordinators a scored lead, transcript, and consult on the calendar.

What you still do

Hold the Home Care Organization (HCO) with California Department of Social Services.
Enroll in Medi-Cal if you take that payer.
Submit EVV to Sandata (CalEVV) (or your actual aggregator) when the state requires it.
Assess, staff, and start care. Ava does not dispatch a caregiver.
Decide whether coverage is statewide or listed cities only.

Same region

Also in the West

Alaska Colorado Hawaii Idaho Montana Nevada

License and Medicaid names are typical for non-medical home care in California. They are not legal advice and not a claim that FrontLineLove is a state-approved vendor.