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Midwest · IN

Home care intake that works in Indiana.

FrontLineLove is available to agencies licensed in Indiana. You keep the Personal services agency credential with Indiana Department of Health. We run the 24/7 website intake, the desk, and the visit record. We do not submit EVV to Sandata, and we do not enroll you in Indiana Medicaid.

Medicaid families mention

Indiana Medicaid

Typical EVV aggregator

Sandata

Office timezone

Eastern (Indiana)

Typical license

Personal services agency

How it works here

Same product. Indiana rules on the desk.

  • 1. License the state

    Check Indiana in Settings. Add other states if you actually serve them. Ava will not claim coverage she was not given.

  • 2. Screen families honestly

    Statewide, or only the cities and ZIPs you list — Indianapolis, Fort Wayne, Evansville are the metros most agencies start with. ZIP codes resolve to IN automatically.

  • 3. Name the local programs

    Most of Indiana is Eastern time. Confirm America/Indiana/Indianapolis so consult slots are not an hour off. Indiana PathWays / A&D waiver is what coordinators hear on the phone. Eligibility stays with your office.

What FrontLineLove does in Indiana

  • Answers families 24/7 on your website in Eastern (Indiana) office hours for booking.
  • Screens city, state, and ZIP against your licensed list.
  • Records that a family mentioned Indiana Medicaid or Indiana PathWays / A&D waiver — never invents eligibility.
  • Keeps visit documentation on the desk. Sandata submission is not live.
  • Gives coordinators a scored lead, transcript, and consult on the calendar.

What you still do

  • Hold the Personal services agency with Indiana Department of Health.
  • Enroll in Indiana Medicaid if you take that payer.
  • Submit EVV to Sandata (or your actual aggregator) when the state requires it.
  • Assess, staff, and start care. Ava does not dispatch a caregiver.
  • Decide whether coverage is statewide or listed cities only.

Same region

Also in the Midwest

IllinoisIowaKansasMichiganMinnesotaMissouri

License and Medicaid names are typical for non-medical home care in Indiana. They are not legal advice and not a claim that FrontLineLove is a state-approved vendor.