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Midwest · MI

Home care intake that works in Michigan.

FrontLineLove is available to agencies licensed in Michigan. You keep the Home help / home care agency credential with Michigan Department of Licensing and Regulatory Affairs. We run the 24/7 website intake, the desk, and the visit record. We do not submit EVV to Sandata, and we do not enroll you in Michigan Medicaid.

Medicaid families mention

Michigan Medicaid

Typical EVV aggregator

Sandata

Office timezone

Eastern (Michigan)

Typical license

Home help / home care agency

How it works here

Same product. Michigan rules on the desk.

  • 1. License the state

    Check Michigan in Settings. Add other states if you actually serve them. Ava will not claim coverage she was not given.

  • 2. Screen families honestly

    Statewide, or only the cities and ZIPs you list — Detroit, Grand Rapids, Ann Arbor are the metros most agencies start with. ZIP codes resolve to MI automatically.

  • 3. Name the local programs

    Use America/Detroit. Home Help and MI Choice are different payers; coordinators confirm, Ava does not. Michigan MI Choice / Home Help is what coordinators hear on the phone. Eligibility stays with your office.

What FrontLineLove does in Michigan

  • Answers families 24/7 on your website in Eastern (Michigan) office hours for booking.
  • Screens city, state, and ZIP against your licensed list.
  • Records that a family mentioned Michigan Medicaid or Michigan MI Choice / Home Help — never invents eligibility.
  • Keeps visit documentation on the desk. Sandata submission is not live.
  • Gives coordinators a scored lead, transcript, and consult on the calendar.

What you still do

  • Hold the Home help / home care agency with Michigan Department of Licensing and Regulatory Affairs.
  • Enroll in Michigan Medicaid if you take that payer.
  • Submit EVV to Sandata (or your actual aggregator) when the state requires it.
  • Assess, staff, and start care. Ava does not dispatch a caregiver.
  • Decide whether coverage is statewide or listed cities only.

Same region

Also in the Midwest

IllinoisIndianaIowaKansasMinnesotaMissouri

License and Medicaid names are typical for non-medical home care in Michigan. They are not legal advice and not a claim that FrontLineLove is a state-approved vendor.