Home care intake that works in Oregon.

FrontLineLove is available to agencies licensed in Oregon. You keep the In-home care agency credential with Oregon Health Authority. We run the 24/7 website intake, the desk, and the visit record. We do not submit EVV to Sandata, and we do not enroll you in Oregon Health Plan.

Medicaid families mention

Oregon Health Plan

Typical EVV aggregator

Sandata

Office timezone

Pacific

Typical license

In-home care agency

How it works here

Same product. Oregon rules on the desk.

1. License the state
Check Oregon in Settings. Add other states if you actually serve them. Ava will not claim coverage she was not given.
2. Screen families honestly
Statewide, or only the cities and ZIPs you list — Portland, Eugene, Salem are the metros most agencies start with. ZIP codes resolve to OR automatically.
3. Name the local programs
In-home care agencies are licensed by OHA. Portland metro includes Washington — add WA if you staff Vancouver. Oregon Health Plan / APD in-home services is what coordinators hear on the phone. Eligibility stays with your office.

What FrontLineLove does in Oregon

Answers families 24/7 on your website in Pacific office hours for booking.
Screens city, state, and ZIP against your licensed list.
Records that a family mentioned Oregon Health Plan or Oregon Health Plan / APD in-home services — never invents eligibility.
Keeps visit documentation on the desk. Sandata submission is not live.
Gives coordinators a scored lead, transcript, and consult on the calendar.

What you still do

Hold the In-home care agency with Oregon Health Authority.
Enroll in Oregon Health Plan if you take that payer.
Submit EVV to Sandata (or your actual aggregator) when the state requires it.
Assess, staff, and start care. Ava does not dispatch a caregiver.
Decide whether coverage is statewide or listed cities only.

Same region

Also in the West

Alaska California Colorado Hawaii Idaho Montana

License and Medicaid names are typical for non-medical home care in Oregon. They are not legal advice and not a claim that FrontLineLove is a state-approved vendor.