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West · UT

Home care intake that works in Utah.

FrontLineLove is available to agencies licensed in Utah. You keep the Personal care / home health credential with Utah Department of Health and Human Services. We run the 24/7 website intake, the desk, and the visit record. We do not submit EVV to AuthentiCare, and we do not enroll you in Utah Medicaid.

Medicaid families mention

Utah Medicaid

Typical EVV aggregator

AuthentiCare

Office timezone

Mountain

Typical license

Personal care / home health

How it works here

Same product. Utah rules on the desk.

  • 1. License the state

    Check Utah in Settings. Add other states if you actually serve them. Ava will not claim coverage she was not given.

  • 2. Screen families honestly

    Statewide, or only the cities and ZIPs you list — Salt Lake City, West Valley City, Provo are the metros most agencies start with. ZIP codes resolve to UT automatically.

  • 3. Name the local programs

    Wasatch Front agencies often run statewide in settings and listed cities in practice. Pick the mode that matches how you actually staff. Utah Medicaid Aging / CSPD / New Choices is what coordinators hear on the phone. Eligibility stays with your office.

What FrontLineLove does in Utah

  • Answers families 24/7 on your website in Mountain office hours for booking.
  • Screens city, state, and ZIP against your licensed list.
  • Records that a family mentioned Utah Medicaid or Utah Medicaid Aging / CSPD / New Choices — never invents eligibility.
  • Keeps visit documentation on the desk. AuthentiCare submission is not live.
  • Gives coordinators a scored lead, transcript, and consult on the calendar.

What you still do

  • Hold the Personal care / home health with Utah Department of Health and Human Services.
  • Enroll in Utah Medicaid if you take that payer.
  • Submit EVV to AuthentiCare (or your actual aggregator) when the state requires it.
  • Assess, staff, and start care. Ava does not dispatch a caregiver.
  • Decide whether coverage is statewide or listed cities only.

Same region

Also in the West

AlaskaCaliforniaColoradoHawaiiIdahoMontana

License and Medicaid names are typical for non-medical home care in Utah. They are not legal advice and not a claim that FrontLineLove is a state-approved vendor.