Home care intake that works in Alabama.

FrontLineLove is available to agencies licensed in Alabama. You keep the Private duty / home care agency credential with Alabama Department of Public Health. We run the 24/7 website intake, the desk, and the visit record. We do not submit EVV to AuthentiCare, and we do not enroll you in Alabama Medicaid.

Medicaid families mention

Alabama Medicaid

Typical EVV aggregator

AuthentiCare

Office timezone

Central

Typical license

Private duty / home care agency

How it works here

Same product. Alabama rules on the desk.

1. License the state
Check Alabama in Settings. Add other states if you actually serve them. Ava will not claim coverage she was not given.
2. Screen families honestly
Statewide, or only the cities and ZIPs you list — Birmingham, Montgomery, Huntsville are the metros most agencies start with. ZIP codes resolve to AL automatically.
3. Name the local programs
Personal care and companion work is common in Birmingham and along the Gulf. Medicaid personal care still requires EVV. Alabama Medicaid HCBS waivers is what coordinators hear on the phone. Eligibility stays with your office.

What FrontLineLove does in Alabama

Answers families 24/7 on your website in Central office hours for booking.
Screens city, state, and ZIP against your licensed list.
Records that a family mentioned Alabama Medicaid or Alabama Medicaid HCBS waivers — never invents eligibility.
Keeps visit documentation on the desk. AuthentiCare submission is not live.
Gives coordinators a scored lead, transcript, and consult on the calendar.

What you still do

Hold the Private duty / home care agency with Alabama Department of Public Health.
Enroll in Alabama Medicaid if you take that payer.
Submit EVV to AuthentiCare (or your actual aggregator) when the state requires it.
Assess, staff, and start care. Ava does not dispatch a caregiver.
Decide whether coverage is statewide or listed cities only.

Same region

Also in the Southeast

Arkansas Florida Georgia Kentucky Louisiana Mississippi

License and Medicaid names are typical for non-medical home care in Alabama. They are not legal advice and not a claim that FrontLineLove is a state-approved vendor.