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Southeast · KY

Home care intake that works in Kentucky.

FrontLineLove is available to agencies licensed in Kentucky. You keep the Personal services agency / home health credential with Kentucky Cabinet for Health and Family Services. We run the 24/7 website intake, the desk, and the visit record. We do not submit EVV to Sandata, and we do not enroll you in Kentucky Medicaid.

Medicaid families mention

Kentucky Medicaid

Typical EVV aggregator

Sandata

Office timezone

Eastern

Typical license

Personal services agency / home health

How it works here

Same product. Kentucky rules on the desk.

  • 1. License the state

    Check Kentucky in Settings. Add other states if you actually serve them. Ava will not claim coverage she was not given.

  • 2. Screen families honestly

    Statewide, or only the cities and ZIPs you list — Louisville, Lexington, Bowling Green are the metros most agencies start with. ZIP codes resolve to KY automatically.

  • 3. Name the local programs

    Personal care and home health are different credentials. Keep Ava on the services this agency is licensed to offer. Kentucky Medicaid SCL / ABI / HCB is what coordinators hear on the phone. Eligibility stays with your office.

What FrontLineLove does in Kentucky

  • Answers families 24/7 on your website in Eastern office hours for booking.
  • Screens city, state, and ZIP against your licensed list.
  • Records that a family mentioned Kentucky Medicaid or Kentucky Medicaid SCL / ABI / HCB — never invents eligibility.
  • Keeps visit documentation on the desk. Sandata submission is not live.
  • Gives coordinators a scored lead, transcript, and consult on the calendar.

What you still do

  • Hold the Personal services agency / home health with Kentucky Cabinet for Health and Family Services.
  • Enroll in Kentucky Medicaid if you take that payer.
  • Submit EVV to Sandata (or your actual aggregator) when the state requires it.
  • Assess, staff, and start care. Ava does not dispatch a caregiver.
  • Decide whether coverage is statewide or listed cities only.

Same region

Also in the Southeast

AlabamaArkansasFloridaGeorgiaLouisianaMississippi

License and Medicaid names are typical for non-medical home care in Kentucky. They are not legal advice and not a claim that FrontLineLove is a state-approved vendor.