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Southeast · LA

Home care intake that works in Louisiana.

FrontLineLove is available to agencies licensed in Louisiana. You keep the Home and community-based services provider credential with Louisiana Department of Health. We run the 24/7 website intake, the desk, and the visit record. We do not submit EVV to LaSRS, and we do not enroll you in Louisiana Medicaid.

Medicaid families mention

Louisiana Medicaid

Typical EVV aggregator

LaSRS

Office timezone

Central

Typical license

Home and community-based services provider

How it works here

Same product. Louisiana rules on the desk.

  • 1. License the state

    Check Louisiana in Settings. Add other states if you actually serve them. Ava will not claim coverage she was not given.

  • 2. Screen families honestly

    Statewide, or only the cities and ZIPs you list — New Orleans, Baton Rouge, Shreveport are the metros most agencies start with. ZIP codes resolve to LA automatically.

  • 3. Name the local programs

    LaSRS is the state EVV system. We record visits in FrontLineLove; we do not submit to LaSRS yet. Louisiana Medicaid LT-PCS / OAAS waivers is what coordinators hear on the phone. Eligibility stays with your office.

What FrontLineLove does in Louisiana

  • Answers families 24/7 on your website in Central office hours for booking.
  • Screens city, state, and ZIP against your licensed list.
  • Records that a family mentioned Louisiana Medicaid or Louisiana Medicaid LT-PCS / OAAS waivers — never invents eligibility.
  • Keeps visit documentation on the desk. LaSRS submission is not live.
  • Gives coordinators a scored lead, transcript, and consult on the calendar.

What you still do

  • Hold the Home and community-based services provider with Louisiana Department of Health.
  • Enroll in Louisiana Medicaid if you take that payer.
  • Submit EVV to LaSRS (or your actual aggregator) when the state requires it.
  • Assess, staff, and start care. Ava does not dispatch a caregiver.
  • Decide whether coverage is statewide or listed cities only.

Same region

Also in the Southeast

AlabamaArkansasFloridaGeorgiaKentuckyMississippi

License and Medicaid names are typical for non-medical home care in Louisiana. They are not legal advice and not a claim that FrontLineLove is a state-approved vendor.