Southwest · AZ

Home care intake that works in Arizona.

FrontLineLove is available to agencies licensed in Arizona. You keep the Home care / attendant care agency credential with Arizona Department of Health Services. We run the 24/7 website intake, the desk, and the visit record. We do not submit EVV to Sandata, and we do not enroll you in AHCCCS.

Medicaid families mention

AHCCCS

Typical EVV aggregator

Sandata

Office timezone

Arizona (no DST)

Typical license

Home care / attendant care agency

How it works here

Same product. Arizona rules on the desk.

  • 1. License the state

    Check Arizona in Settings. Add other states if you actually serve them. Ava will not claim coverage she was not given.

  • 2. Screen families honestly

    Statewide, or only the cities and ZIPs you list — Phoenix, Tucson, Mesa are the metros most agencies start with. ZIP codes resolve to AZ automatically.

  • 3. Name the local programs

    Arizona does not observe daylight saving time. Office hours should use America/Phoenix so consult times are honest. AHCCCS ALTCS is what coordinators hear on the phone. Eligibility stays with your office.

What FrontLineLove does in Arizona

  • Answers families 24/7 on your website in Arizona (no DST) office hours for booking.
  • Screens city, state, and ZIP against your licensed list.
  • Records that a family mentioned AHCCCS or AHCCCS ALTCS — never invents eligibility.
  • Keeps visit documentation on the desk. Sandata submission is not live.
  • Gives coordinators a scored lead, transcript, and consult on the calendar.

What you still do

  • Hold the Home care / attendant care agency with Arizona Department of Health Services.
  • Enroll in AHCCCS if you take that payer.
  • Submit EVV to Sandata (or your actual aggregator) when the state requires it.
  • Assess, staff, and start care. Ava does not dispatch a caregiver.
  • Decide whether coverage is statewide or listed cities only.

Same region

Also in the Southwest

License and Medicaid names are typical for non-medical home care in Arizona. They are not legal advice and not a claim that FrontLineLove is a state-approved vendor.