Midwest · OH

Home care intake that works in Ohio.

FrontLineLove is available to agencies licensed in Ohio. You keep the Home health / waiver nursing / PASSPORT provider credential with Ohio Department of Health / ODM. We run the 24/7 website intake, the desk, and the visit record. We do not submit EVV to Sandata, and we do not enroll you in Ohio Medicaid.

Medicaid families mention

Ohio Medicaid

Typical EVV aggregator

Sandata

Office timezone

Eastern

Typical license

Home health / waiver nursing / PASSPORT provider

How it works here

Same product. Ohio rules on the desk.

  • 1. License the state

    Check Ohio in Settings. Add other states if you actually serve them. Ava will not claim coverage she was not given.

  • 2. Screen families honestly

    Statewide, or only the cities and ZIPs you list — Columbus, Cleveland, Cincinnati are the metros most agencies start with. ZIP codes resolve to OH automatically.

  • 3. Name the local programs

    PASSPORT is the well-known aged-care waiver. Ava can record that a family mentioned it; eligibility stays with the office. Ohio PASSPORT / MyCare is what coordinators hear on the phone. Eligibility stays with your office.

What FrontLineLove does in Ohio

  • Answers families 24/7 on your website in Eastern office hours for booking.
  • Screens city, state, and ZIP against your licensed list.
  • Records that a family mentioned Ohio Medicaid or Ohio PASSPORT / MyCare — never invents eligibility.
  • Keeps visit documentation on the desk. Sandata submission is not live.
  • Gives coordinators a scored lead, transcript, and consult on the calendar.

What you still do

  • Hold the Home health / waiver nursing / PASSPORT provider with Ohio Department of Health / ODM.
  • Enroll in Ohio Medicaid if you take that payer.
  • Submit EVV to Sandata (or your actual aggregator) when the state requires it.
  • Assess, staff, and start care. Ava does not dispatch a caregiver.
  • Decide whether coverage is statewide or listed cities only.

Same region

Also in the Midwest

License and Medicaid names are typical for non-medical home care in Ohio. They are not legal advice and not a claim that FrontLineLove is a state-approved vendor.