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Northeast · DC

Home care intake that works in District of Columbia.

FrontLineLove is available to agencies licensed in District of Columbia. You keep the Home care agency credential with DC Health. We run the 24/7 website intake, the desk, and the visit record. We do not submit EVV to Sandata, and we do not enroll you in DC Medicaid.

Medicaid families mention

DC Medicaid

Typical EVV aggregator

Sandata

Office timezone

Eastern

Typical license

Home care agency

How it works here

Same product. District of Columbia rules on the desk.

  • 1. License the state

    Check District of Columbia in Settings. Add other states if you actually serve them. Ava will not claim coverage she was not given.

  • 2. Screen families honestly

    Statewide, or only the cities and ZIPs you list — Washington, Georgetown, Anacostia are the metros most agencies start with. ZIP codes resolve to DC automatically.

  • 3. Name the local programs

    Families often live in Maryland or Virginia. License the District separately from MD and VA if you actually serve them. DC Medicaid EPD waiver is what coordinators hear on the phone. Eligibility stays with your office.

What FrontLineLove does in District of Columbia

  • Answers families 24/7 on your website in Eastern office hours for booking.
  • Screens city, state, and ZIP against your licensed list.
  • Records that a family mentioned DC Medicaid or DC Medicaid EPD waiver — never invents eligibility.
  • Keeps visit documentation on the desk. Sandata submission is not live.
  • Gives coordinators a scored lead, transcript, and consult on the calendar.

What you still do

  • Hold the Home care agency with DC Health.
  • Enroll in DC Medicaid if you take that payer.
  • Submit EVV to Sandata (or your actual aggregator) when the state requires it.
  • Assess, staff, and start care. Ava does not dispatch a caregiver.
  • Decide whether coverage is statewide or listed cities only.

Same region

Also in the Northeast

ConnecticutDelawareMaineMarylandMassachusettsNew Hampshire

License and Medicaid names are typical for non-medical home care in District of Columbia. They are not legal advice and not a claim that FrontLineLove is a state-approved vendor.