Northeast · DE

Home care intake that works in Delaware.

FrontLineLove is available to agencies licensed in Delaware. You keep the Home health / personal assistance credential with Delaware Division of Health Care Quality. We run the 24/7 website intake, the desk, and the visit record. We do not submit EVV to Sandata, and we do not enroll you in Delaware Medicaid.

Medicaid families mention

Delaware Medicaid

Typical EVV aggregator

Sandata

Office timezone

Eastern

Typical license

Home health / personal assistance

How it works here

Same product. Delaware rules on the desk.

  • 1. License the state

    Check Delaware in Settings. Add other states if you actually serve them. Ava will not claim coverage she was not given.

  • 2. Screen families honestly

    Statewide, or only the cities and ZIPs you list — Wilmington, Dover, Newark are the metros most agencies start with. ZIP codes resolve to DE automatically.

  • 3. Name the local programs

    A small-state market. Statewide coverage is common; still collect city so coordinators can staff the first shift. Delaware Medicaid HCBS is what coordinators hear on the phone. Eligibility stays with your office.

What FrontLineLove does in Delaware

  • Answers families 24/7 on your website in Eastern office hours for booking.
  • Screens city, state, and ZIP against your licensed list.
  • Records that a family mentioned Delaware Medicaid or Delaware Medicaid HCBS — never invents eligibility.
  • Keeps visit documentation on the desk. Sandata submission is not live.
  • Gives coordinators a scored lead, transcript, and consult on the calendar.

What you still do

  • Hold the Home health / personal assistance with Delaware Division of Health Care Quality.
  • Enroll in Delaware Medicaid if you take that payer.
  • Submit EVV to Sandata (or your actual aggregator) when the state requires it.
  • Assess, staff, and start care. Ava does not dispatch a caregiver.
  • Decide whether coverage is statewide or listed cities only.

Same region

Also in the Northeast

License and Medicaid names are typical for non-medical home care in Delaware. They are not legal advice and not a claim that FrontLineLove is a state-approved vendor.