Home care intake that works in Maine.

FrontLineLove is available to agencies licensed in Maine. You keep the Personal care / homemaker agency credential with Maine Department of Health and Human Services. We run the 24/7 website intake, the desk, and the visit record. We do not submit EVV to Sandata, and we do not enroll you in MaineCare.

Medicaid families mention

MaineCare

Typical EVV aggregator

Sandata

Office timezone

Eastern

Typical license

Personal care / homemaker agency

How it works here

Same product. Maine rules on the desk.

1. License the state
Check Maine in Settings. Add other states if you actually serve them. Ava will not claim coverage she was not given.
2. Screen families honestly
Statewide, or only the cities and ZIPs you list — Portland, Lewiston, Bangor are the metros most agencies start with. ZIP codes resolve to ME automatically.
3. Name the local programs
Rural travel time matters. Collect city and ZIP so coordinators do not promise a same-day start two hours away. MaineCare Section 19 / 96 / 12 is what coordinators hear on the phone. Eligibility stays with your office.

What FrontLineLove does in Maine

Answers families 24/7 on your website in Eastern office hours for booking.
Screens city, state, and ZIP against your licensed list.
Records that a family mentioned MaineCare or MaineCare Section 19 / 96 / 12 — never invents eligibility.
Keeps visit documentation on the desk. Sandata submission is not live.
Gives coordinators a scored lead, transcript, and consult on the calendar.

What you still do

Hold the Personal care / homemaker agency with Maine Department of Health and Human Services.
Enroll in MaineCare if you take that payer.
Submit EVV to Sandata (or your actual aggregator) when the state requires it.
Assess, staff, and start care. Ava does not dispatch a caregiver.
Decide whether coverage is statewide or listed cities only.

Same region

Also in the Northeast

Connecticut Delaware District of Columbia Maryland Massachusetts New Hampshire

License and Medicaid names are typical for non-medical home care in Maine. They are not legal advice and not a claim that FrontLineLove is a state-approved vendor.