Southeast · SC

Home care intake that works in South Carolina.

FrontLineLove is available to agencies licensed in South Carolina. You keep the Home health / personal care aide provider credential with South Carolina DHEC / DHHS. We run the 24/7 website intake, the desk, and the visit record. We do not submit EVV to AuthentiCare, and we do not enroll you in Healthy Connections.

Medicaid families mention

Healthy Connections

Typical EVV aggregator

AuthentiCare

Office timezone

Eastern

Typical license

Home health / personal care aide provider

How it works here

Same product. South Carolina rules on the desk.

  • 1. License the state

    Check South Carolina in Settings. Add other states if you actually serve them. Ava will not claim coverage she was not given.

  • 2. Screen families honestly

    Statewide, or only the cities and ZIPs you list — Columbia, Charleston, Greenville are the metros most agencies start with. ZIP codes resolve to SC automatically.

  • 3. Name the local programs

    Coastal private-pay and CLTC waiver work are different funnels. Payment type belongs on the lead card. Healthy Connections CLTC waivers is what coordinators hear on the phone. Eligibility stays with your office.

What FrontLineLove does in South Carolina

  • Answers families 24/7 on your website in Eastern office hours for booking.
  • Screens city, state, and ZIP against your licensed list.
  • Records that a family mentioned Healthy Connections or Healthy Connections CLTC waivers — never invents eligibility.
  • Keeps visit documentation on the desk. AuthentiCare submission is not live.
  • Gives coordinators a scored lead, transcript, and consult on the calendar.

What you still do

  • Hold the Home health / personal care aide provider with South Carolina DHEC / DHHS.
  • Enroll in Healthy Connections if you take that payer.
  • Submit EVV to AuthentiCare (or your actual aggregator) when the state requires it.
  • Assess, staff, and start care. Ava does not dispatch a caregiver.
  • Decide whether coverage is statewide or listed cities only.

Same region

Also in the Southeast

License and Medicaid names are typical for non-medical home care in South Carolina. They are not legal advice and not a claim that FrontLineLove is a state-approved vendor.