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Southeast · TN

Home care intake that works in Tennessee.

FrontLineLove is available to agencies licensed in Tennessee. You keep the Personal support services agency / home health credential with Tennessee Department of Health / TennCare. We run the 24/7 website intake, the desk, and the visit record. We do not submit EVV to CareBridge, and we do not enroll you in TennCare.

Medicaid families mention

TennCare

Typical EVV aggregator

CareBridge

Office timezone

Central

Typical license

Personal support services agency / home health

How it works here

Same product. Tennessee rules on the desk.

  • 1. License the state

    Check Tennessee in Settings. Add other states if you actually serve them. Ava will not claim coverage she was not given.

  • 2. Screen families honestly

    Statewide, or only the cities and ZIPs you list — Nashville, Memphis, Knoxville are the metros most agencies start with. ZIP codes resolve to TN automatically.

  • 3. Name the local programs

    CHOICES is the Medicaid LTSS brand. CareBridge is the typical EVV aggregator. We record visits; we do not submit them yet. TennCare CHOICES / ECF CHOICES is what coordinators hear on the phone. Eligibility stays with your office.

What FrontLineLove does in Tennessee

  • Answers families 24/7 on your website in Central office hours for booking.
  • Screens city, state, and ZIP against your licensed list.
  • Records that a family mentioned TennCare or TennCare CHOICES / ECF CHOICES — never invents eligibility.
  • Keeps visit documentation on the desk. CareBridge submission is not live.
  • Gives coordinators a scored lead, transcript, and consult on the calendar.

What you still do

  • Hold the Personal support services agency / home health with Tennessee Department of Health / TennCare.
  • Enroll in TennCare if you take that payer.
  • Submit EVV to CareBridge (or your actual aggregator) when the state requires it.
  • Assess, staff, and start care. Ava does not dispatch a caregiver.
  • Decide whether coverage is statewide or listed cities only.

Same region

Also in the Southeast

AlabamaArkansasFloridaGeorgiaKentuckyLouisiana

License and Medicaid names are typical for non-medical home care in Tennessee. They are not legal advice and not a claim that FrontLineLove is a state-approved vendor.