Home care intake that works in New Jersey.

FrontLineLove is available to agencies licensed in New Jersey. You keep the Health care service firm / employment agency (as applicable) credential with New Jersey Division of Consumer Affairs / DHS. We run the 24/7 website intake, the desk, and the visit record. We do not submit EVV to HHAeXchange, and we do not enroll you in NJ FamilyCare.

Medicaid families mention

NJ FamilyCare

Typical EVV aggregator

HHAeXchange

Office timezone

Eastern

Typical license

Health care service firm / employment agency (as applicable)

How it works here

Same product. New Jersey rules on the desk.

1. License the state
Check New Jersey in Settings. Add other states if you actually serve them. Ava will not claim coverage she was not given.
2. Screen families honestly
Statewide, or only the cities and ZIPs you list — Newark, Jersey City, Paterson are the metros most agencies start with. ZIP codes resolve to NJ automatically.
3. Name the local programs
North Jersey families often compare NY LHCSA agencies. License NY only if you actually serve it. NJ FamilyCare MLTSS / JACC is what coordinators hear on the phone. Eligibility stays with your office.

What FrontLineLove does in New Jersey

Answers families 24/7 on your website in Eastern office hours for booking.
Screens city, state, and ZIP against your licensed list.
Records that a family mentioned NJ FamilyCare or NJ FamilyCare MLTSS / JACC — never invents eligibility.
Keeps visit documentation on the desk. HHAeXchange submission is not live.
Gives coordinators a scored lead, transcript, and consult on the calendar.

What you still do

Hold the Health care service firm / employment agency (as applicable) with New Jersey Division of Consumer Affairs / DHS.
Enroll in NJ FamilyCare if you take that payer.
Submit EVV to HHAeXchange (or your actual aggregator) when the state requires it.
Assess, staff, and start care. Ava does not dispatch a caregiver.
Decide whether coverage is statewide or listed cities only.

Same region

Also in the Northeast

Connecticut Delaware District of Columbia Maine Maryland Massachusetts

License and Medicaid names are typical for non-medical home care in New Jersey. They are not legal advice and not a claim that FrontLineLove is a state-approved vendor.