Home care intake that works in Rhode Island.

FrontLineLove is available to agencies licensed in Rhode Island. You keep the Homemaker / home care agency credential with Rhode Island Department of Health. We run the 24/7 website intake, the desk, and the visit record. We do not submit EVV to Sandata, and we do not enroll you in RI Medicaid.

Medicaid families mention

RI Medicaid

Typical EVV aggregator

Sandata

Office timezone

Eastern

Typical license

Homemaker / home care agency

How it works here

Same product. Rhode Island rules on the desk.

1. License the state
Check Rhode Island in Settings. Add other states if you actually serve them. Ava will not claim coverage she was not given.
2. Screen families honestly
Statewide, or only the cities and ZIPs you list — Providence, Warwick, Cranston are the metros most agencies start with. ZIP codes resolve to RI automatically.
3. Name the local programs
Statewide coverage is the default in a small state. Still collect city for the first-shift assignment. RI Medicaid Shared Living / Habilitation / Personal Choice is what coordinators hear on the phone. Eligibility stays with your office.

What FrontLineLove does in Rhode Island

Answers families 24/7 on your website in Eastern office hours for booking.
Screens city, state, and ZIP against your licensed list.
Records that a family mentioned RI Medicaid or RI Medicaid Shared Living / Habilitation / Personal Choice — never invents eligibility.
Keeps visit documentation on the desk. Sandata submission is not live.
Gives coordinators a scored lead, transcript, and consult on the calendar.

What you still do

Hold the Homemaker / home care agency with Rhode Island Department of Health.
Enroll in RI Medicaid if you take that payer.
Submit EVV to Sandata (or your actual aggregator) when the state requires it.
Assess, staff, and start care. Ava does not dispatch a caregiver.
Decide whether coverage is statewide or listed cities only.

Same region

Also in the Northeast

Connecticut Delaware District of Columbia Maine Maryland Massachusetts

License and Medicaid names are typical for non-medical home care in Rhode Island. They are not legal advice and not a claim that FrontLineLove is a state-approved vendor.